What are the library hours?
When I call the library, how do I speak to a person?
Where is the library located?
What are the directions from I-94?
What are the directions from Hwy 16?
I have a card from another library. Can I use it at the Pewaukee Public Library?
How do I get a new card if I've lost my Library Card?
What do I need to register for a library card?
When is the Observatory open?
Does the library have computers I can use?
What is your policy for using the Internet in the library?
Do you have wireless Internet access?
What is the check out period for library materials?
How can I renew my items?
How do I reserve or place a hold on an item?
I just placed a hold. When will it be available for me to pickup?
What are the fees for returning an item late?
I have checked out items from the Pewaukee library. Can I return them to another library?
Can I use one of the library's meeting rooms for a group meeting or event?

What are the library hours?

Monday through Thursday	9:30am to 8:30pm
Friday	9:30am to 5:00pm
Saturday	9:30am to 5:00pm
Saturday (Summer)	9:30am to 1:30pm

Saturday summer hours are in effect the Saturday following Memorial Day weekend through Labor Day weekend

When I call the library, how do I speak to a person?

Call the library at (262) 691-5670 and press the applicable extension:

Where is the library located?

210 Main Street, Pewaukee WI 53072
View a map and Get Directions

What are the directions from I-94?

From east or west on I-94, Exit Highway T also known as Grandview Blvd. Travel North on Hwy T where just past WCTC the street name changes to Main street. Go North on Main street to Prospect avenue.  Turn left on Prospect avenue.  Turn left on Lake Street.  Turn left into the library parking lot.

What are the directions from eastbound Hwy 16?

Exit on Capitol Drive. Travel West on Capitol Drive. Once you cross the railroad tracks, the name changes to Oakton Avenue. Continue West on Oakton Avenue to Main Street. Turn Left on Main Street. Travel one block to Prospect Avenue. Turn right on Prospect Avenue. Go one block to Lake Street. Turn left on Lake Street and then left into the library parking lot.

I have a card from another library. Can I use it at the Pewaukee Public Library?

Yes - if you have a card from the library in Delafield, Eagle, Oconomowoc, Townhall (Merton), Sussex-Lisbon, Elm Grove, Waukesha, Brookfield, Mukwonago, Muskego, Big Bend, Butler, or Hartland you do not need to get another library card.  If you have a library card from any other library (including New Berlin or Menomonee Falls), you will need to register again.

How do I get a new card if I have lost my library card?

Replacement library cards cost $3.00 and may be obtained at the circulation desk. You will need some proof of identification (Drivers' license or state ID) to get a new card.

What do I need to register for a library card?

Adults need a form of ID (drivers' license or state ID) and proof of their current address.  If your ID has your correct address, that is all you will need.  If the address on your ID is not current you will need a postmarked piece of mail, a lease, or mortgage papers to prove your address.

When is the Observatory open?

The Observatory is open to the public when the Pewaukee Astronomy Society has scheduled an open house. Please check the Observatory Website for events scheduled by the Pewaukee Astronomy Society.

Does the library have computers I can use?

The library has eight computer available for patrons 12 years and older located on the lower level in the Adult Non-Fiction area.  If you are eighteen or older you need your library card to log in.  If you are under eighteen or are a guest in our community, you will need to register at the Reference Desk.

There are four computers located in the Children's Library on the main level of the library.  Parents and children 12 and under can work together on these computers. Everyone will need to register at the Children's Reference Desk to use these computers.

All patrons under 18 must have a permission slip signed by their parent or guardian on file in order to use the Internet.

To ensure that everyone has access to the Internet computers, patrons are allowed 60 minutes per day of computer time.

What is your policy for using the Internet in the library?

You can view a copy of our Internet policy here. (You will need Adobe Acrobat to view the policy).

Do you have wireless Internet access?

Yes! Your laptop must have a wireless card to use the wireless Internet access.  There is no password and there is no charge to access this service.

What is the check out period for library materials?
 

Material Type	Check out period
New Adult Fiction	7 days (3 weeks if book is longer than 400 pages)
Adult Fiction, Adult Nonfiction, New Adult Nonfiction, Mystery, Science Fiction, Large Print, Westerns	3 weeks
Young Adult print material	3 weeks
Audiobooks	3 weeks
Magazines	7 days (the current issue of a magazine cannot be checked out)
Children's Books	3 weeks
Children's Holiday Books	7 days
Music CDs	3 weeks
DVDs/Videos	7 days

What are the fees for returning an item late?

$0.15 per day per Adult book, magazine, CD, or audiobook.
$1.00 per day per video or DVD
There is a maximum fine of $10.00 per item.
Juvenile books, magazines, music CDs and audiobooks do not have fines.

How can I renew my items?

There are three ways to renew items: come to the circulation desk in person, login to your account online, or call the Reference Desk at 262-691-5670 x25. Library material can be renews up to two times if it has not been reserved by another patron.

How do I reserve or place a hold on an item?

There are a several ways to place a hold on library material that can be found in the CAFE catalog which lists the holdings of 14 public libraries in Waukesha County. Holds may be placed by contacting the Reference Desk or by using our online catalog to reserve material.
To reserve material that is currently checked out or available at other CAFE libraries:
 

1.	Locate the item in the catalog and bring up the full description.
2.	Click the link labeled Place Hold.
3.	Enter the Library Card ID located on the back of your card. It often begins with PPEW or CAFÉ. Enter the complete ID - letters and numbers and special characters - without spaces.
4.	Enter your birth date in the format noted. (For example, a January 1, 1981 would be entered as 01/01/1981)
5.	Verify the pick-up library.
6.	Optional: If you want the hold to remove itself after a certain date, enter an expiration date. If you'd like to suspend your hold for a period of time (for example, while you are on vacation) you can enter the suspend start and end dates for the time period in which you do not want a hold to be filled. Click the small calendar tool to select the dates. You are not required to enter these dates.
7.	Click the Place Hold button.
8.	A page verifying the item you have placed on hold will appear. Click OK.

When the item is available, the library will call you and you have 7 days to pick up your item at the Circulation desk.

I just placed a hold. When will it be available for me to pickup?

When the item is available, the library will call you.  If the material is checked in, the best estimate is 3 to 5 business days before your hold is ready. Please wait for the library to call you to let you know the material is available for pick-up.

I have checked out items from the Pewaukee library. Can I return them to another library?

CAFE stands for "Catalog Access For Everyone" and is the name of the group of libraries located in Waukesha County, Wisconsin who have voluntarily joined together to provide a cost effective shared catalog of their resources. Fourteen libraries participate in this group and material checked out from one CAFE library can be returned to another. The 14 CAFE libraries are Big Bend, Brookfield, Butler, Delafield, Eagle, Elm Grove, Hartland, Mukwonago, Muskego, Oconomowoc, Pewaukee, Townhall (Merton), Sussex-Lisbon, and Waukesha.

Can I use one of the library's meeting rooms for a group meeting or event?

The Pewaukee Public Library has three meeting rooms available for nonprofit clubs or organizations based in Waukesha County, or for-profit organizations based in Pewaukee. The for-profit fee per meeting is $50.00. You can view information about our meeting rooms, download our meeting room policy and/or meeting room application here. 

© 2009 Pewaukee Public Library 210 Main Street  Pewaukee WI  53072   (262) 691-5670